Qdoba Mexican Eats - Broken Arrow

Nice staff. However the restaurant dining area and serving counter could have been cleaner.The food was not hot. Barely warm. And we had to wait 10 extra minutes for fresh shrimp because they didn't have any made and it was dinner time.I'm not surprised there was no one in there. And as a side note, the parking lot needs resurfacing. LOL lots of deep potholes.

We got there at 5pm'ish no cars in parking lot no customers inside. Should have taken that as a warning and went someplace else. The place really needs a thorough cleaning. Yes it's older but the carpet can still be cleaned. Anyway the surf and turf bowl as advertised every where was more like chewing the worst cuts of beef imaginable served like out of the wrapper, leftover from a college dorm late night run and seriously how long had my shrimp been resting to the point of rubbery death in whatever that stagnant oil and water concoction was.Not only do I NOT recommend this Qdoba I'm thinking it won't be long before the health department shuts them down for failure to maintain safe food temperatures. Hint! #Tulsa Health Department. The rice was crunchy cold and dry. The black beans obviously canned, like right out of the can thats how not hot nor warm they were. Got a burrito basically the same food quality and to add insult to injury pretty sure that was a heat press that must be broken because Yhea not used. This place is so bad we felt horrible allowing customers after us to place orders.The only redemption is the staff was pleasant, well groomed and knew the menu. NEVER going back to Qdoba. As a matter of fact, we decided as horrible as our last visit was to Chipotle a couple years ago, we should have gone there and they actually served us food that although warm it had the taste of being burnt and rinsed.Parking: Very few customers so plenty of parking

So disappointing. Reviews are important, but I did not bother to look because it’s Qdoba and I was excited to see one in my travels. I regret not reading the reviews. Food was cold,no shredded cheese, my steak was so chewy I had to pull pieces out and throw them away. And the customer service was mediocre at best. But I had to eat it because it was my dinner. Hope they improve.

Food is made freshly in front of you. A selection of choices. Large portions. The chips and queso were tasty.

Chips to salty, food was very cold . After microwave it for a few minutes, the food was