Cafe Rio Mexican Grill - Brigham City

Quesadilla was awesome. our food was still hot when delivered.

Burrito fell apart immediately and the tortilla was undercooked but good is food i was so hungry

Ordered nachos and 2 salads, if you know the boxes, they’re pretty tall. Well the drive through decided that putting all 3 incredibly tall and slick boxes on top of one another was a great idea. Long story short, the incredibly top heavy bag falls over and spills a whole thing of ranch, makes a mess all in the bag, spills onto the seat and ruins one of the $11 salads.Then even after my immense frustration, the nachos were made with stale chips that taste like they’ve been sitting out all day beforehand.So of my $33 purchase I was only able to enjoy $11 of what wasn’t ruined.

Had the red chili beef burrito, tasted great, food is made to order in front of you, service was friendly and prompt and considering its technical a fast food chain it had a nice relaxing sit down environment.

I have been to this location many times and while the food always tastes good, the service, the availability of the food items that they say they have, and the cleanliness of the facility are lacking in a big way. Almost every time I have gone and tried to order something I am told they do not offer that or that they don’t have any and they have run out. The staff is really hit or miss as to whether they are kind or just seem a little bit inconvenienced by your presence. it blows me away that we paid $30 for four tacos, and we were not even able to get our first or second choice of what we had originally wanted. I’m not one to leave negative review, but this is the fourth or fifth time in a row that I have had a less than stellar experience at this café Rio location.