Nando's - Braintree

Ordered the Family platter today and this comes with 5 large sides. Noticed that recently all large sides boxes are actually half full so you don’t get what you pay for. Last time they gave our order to someone else, haven’t checked the name/number so we had to wait another 30+min for a new order to be ready. They need better management oversight how staff are prepping and issuing orders.

Food was ok. Didn’t like the fact that at 8.45 they decided to start cleaning the floors, hovering around our table constantly asking if we had finished. Lights were then turned out in the restaurant if they wanted us to leave, I’m sure there are easier ways of asking.

Haven't been to a Nandos for prob 10yrs, oh boy it's changed for the better!!! Their outta bread meals were out of this world, food was timely, fresh plenty of it. Staff are pleasant attentive go that extra 1%. On top of that I left my purse on the table to which they kept safe for me until I realised returned to collect, for this I am extremely grateful, thanks Carlos the team, I will be back

Riannan and Dan looked after us this evening and were the best colleagues I've met in a restaurant for a long time so friendly and chatty and couldn't do enough for us during our stay. They were a real credit to the restaurant Food was great as usual ! Love coming to this branch

First time in Nandos I couldn't belive that any restaurant could survive so long serving such awful food. It's getting to the point where it's hardly worth wasting your money on this type of fast food. Which is drowned in cheap sauce and dressing to hide the poor quaility of the meat.. No problem with the staff who were all charming young people. But I'll save my money next time eat some healthy food at home..