Grill Room At The Royal Oak

Friendly staff well worth a visit Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5

So , we ate here because we come to BYC alot have only ever had a drink in here so decided to go for our anniversary my partners birthday too,, we were shown to our table I ordered a soda (large one) a bottle of red wine,, it came then I drank the 'soda ' it was lemonade !! I 'm allergic to aspartame penelalanine I knew immediately what it was,,, I get a racing heart this mix up upset me , I remained calm however I was upset by this hugely as I 've avoided a reaction for years she had re-read it back to me so I thought she had this right,, then we ordered our meal the starter came it was OK then our main arrived I specifically asked for no sauces on my partners salt pepper burger it was smothered in sauce salad I said just the chicken the cheeses bacon nothing else ! I had ordered the fajitas they came with ice cold red peppers in a separate dish ? How vile freezing red pepper for me yo put on warm fajitas, strange it diddnt come with fries either I had to order these separately they never made it to the table she 'd forgotten I cancelled them it just wasn 't worth the wait,,, we were asked if everything was OK.... no was my answer it was a disaster from start to end, we got chatting to the lad in the table next to us, he was working away he 'd waited half a hour for a pint of beer, he aske us for our salt pepper saying if he asked the waitress he 'd be there till **** next Monday! You get the gist, regarding my allergies I have 'ventricular ectopics ' triggered by aspartame it was present in the lemonade I was given however I didn 't intake enough to trigger this ...it could of thou ! Then after complaining they took £3 off the bill ! £3 for the toppings on his burger ,, it cost £71.00 still, I was thoroughly deflated, fed up , annoyed ! It was after all my partners birthday our anniversary we tried to not let it dictate the events of our evening,, however it felt rubbish so here we are !!

Service: Dine in Meal type: Lunch Price per person: £30–40 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Eton Mess, Cottage Pie

We enjoyed our meal Food: 5 Service: 5 Atmosphere: 5

Lovely lunch time meal. Catered well enough for gluten free. Service was lovely and attentive. had an amazing lamb steak and it was well presented and tasty. Would definitely come back when next driving round snowdonia. Food: 5 Service: 5 Atmosphere: 5