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Contribuiți la feedbackStay overall was uneventful. I was upgraded when I checked in which was very kind of them to do. I had issues with communication during my stay I tried to called for room service several times and was met with voicemail. I called the front desk several different times and no one ever picked up. Ended up going down to the restaurant to order food and it was pretty overpriced for what they give you. Wouldn't recommend staying here
Very good hotel recommended for vacationers, centrally located and close to many points of interest. Excellent staff, friendly and very attentive, cordial and helpful.
A safe choice for a hotel at the inner Harbor as there are plenty of rooms available. The rooms were nice and we chose one that overlook the harbor which was worth the extra cost. I will say we stayed during a convention event happening in the hotels, so the elevators were always jampacked with people, and there was often a wait. The hotel staff was nice when I was able to speak with them however, I did make a few requests for the room and never heard anything back. I’d imagine if you went during the weekday or when there was not an event you’d probably get more attention. Otherwise, an OK stay And parking is not covered by the hotel you have to pay for that separately in the garage. Also, they stipulate free Wi-Fi, but that’s only if you create a Marriott Bonvoy account I’d rather spend the $12 to not have them market to me.
The front desk was amazing dealing with so many people on a Saturday. Was able to get us in a little early. Parking was easy and the location was perfect. Drinks at the bar were tasty!
Arrived to get room keys because online check-in is a thing. Lobby desk turned us away b/c Room is not ready. We 'll call you when it is. No callback 45 minutes later. Went back to lobby 50 minutes later on a hunch and found 40 people now in line whom also online checked-in as well. Tried to cope with the wait by ordering a $tty martini from the hotel bar. It was served in a wine glass. So lesson learned: 1. No such thing as a real online check in 2. Understand the quality of martini you 'll recieve when it arrives in a wine glass. 3. Don 't expect the staff at this hotel to care. On the plus side, valet gentlemen was very helpful with parking. As good as he was, let 's hope he 's not the only positive of this establishment.
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