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Contribuiți la feedbackI don't usually leave reviews, but I have to tell ppl about my experience today 9-4-22 at 11:30. rise on the menu board I sat 10 minutes before someone acknowledges that I was there. I ordered 2 dozen regularly glazed donuts paid 26 dollars and some changes. the cash was nice, but the girl that gave me my 2 dozen, caught a whole setting that rolled eyes, the lips open and everything because I was asking for a small pocket and that seemed to really disturb her. bad customer service and I will never spend money here again. I just gave one star because the donuts were fresh and hot?
$4.00 for a dozen of ? donuts today therefore the line was long we were in line for over 30 minutes of course everybody must have known today's deal. It was so busy the light stayed on, it never went off.
We waited in drive-thru as the red light was on yesterday around 7:40PM. Once we reached the order box no one greeted or said anything. We sat for moments more still no one to our order. We drove to the pay/pickup window and the woman stated we were supposed to place our order back there.... we explained no one ever came to take our order or say anything. The on-duty manager advised no add-ons could be placed at the window. I asked ma'am we've been in line 30 minutes no one addressed us. Told us to drive back around and place our order.Didn't even plan to stop by this evening. As my mother is visiting town, she noticed the red light was on. She doesn't get to see much of this living in the north these days. It was a spontaneous treat stop after dinner. Didn't get any desert ? we just drove away by this time the red light was already off.
Hot glaze still great but price like everything else is too high for a single donut. 3 pack now almost $5 dozen $13+. I'm gonna learn how to make my own. I'm just saying
I usually like this location, but I did have one bad experience recently and I’m only bringing it up bc I feel it’s relevant to the times. I placed my order and pulled up to the window. The young lady processed my order with the same gloves she used to prepare my order. . . No ma’am. That’s called cross contamination and it defeats the purpose of having gloves if you’re going to do that. I asked her about it in a light manner. She said that she did carry out what I had witnessed. Okay boom. So she said she’d fix me another box. Why did it take 5 minutes to throw three doughnuts in a box for the correction? And the doughnuts weren’t warm, so I wasn’t waiting on them to be fresh. A different girl handed me the box as she rolled her eyes. Didn’t apologize for the inconvenience, none of that. When I got home I THREW THOSE DOUGHNUTS STRAIGHT IN THE TRASH. Idk for sure if anything was done to the doughnuts but I know for a fact I didn’t trust them. KK got a $5 donation from me that day.