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Contribuiți la feedbackDisappointed twice in the past 2 weeks. Placed an online order today and when I arrived, I was told that the printer was broken so she didn't know the recipe. She said I could call for a refund. I asked who to call and she told me to Google it. Got to work and called one number and got a message advising to call another. That number resulted in silence and disconnection. I've already wasted more than $8 worth of my time trying to get my $8 back which is super frustrating. Same location, same employee, 2 weeks ago- I walk in with someone else to order in person and she advises she's by herself with a lot of online orders, so it will be 10-15 minutes. The interaction wasn't how I would have handled it. Literally turning customers around and sending them back out the door. I start hitting up the Brierhill location before heading into work when I want a smoothie from now on. Still no smoothie and no $8 refund.....
My visit today is okay. I bought three kinds of smoothies.nthe lady who made my order messed it up. The 32 oz is not full, it's about 3/4 of the container. There's the same ingredients except the other on has energy booster. The other smoothie is very green and other one is so pale. The ladies seems not so friendly, the one who took my order rushing to put in the order and the one who made is not so friendly (who made the smoothie wrong) I don't have time on arguing to fixed my order but I had to leave in a timely manner for another errands. So I gave it a 3 stars.
Why did I rush to SK today Friday 3/24/2022 8:40 to find it closed at 8. (Sign on door) However the website said it closed at 9 which is I came. Very Bad business. ??
Here at 7:10am on a Friday and the store is closed.
Went there this morning and got 3 adult smoothies and 1 kid smoothie and all 4 were terrible. This is the second time that we have been unsatisfied with the smoothies. Even our toddler did not like his. We had to bring them home and fix them with our own ingredients. Was really disappointed and hope it was just another off day for this location.